Email Templates

Email templates are a way to speed up the sending of large and richly formatted email messages. Using email templates also saves space in the message database.

If you are sending an email using a template you only need to specify the changing values. For instance you only specify a name and a product and the rest of the email stays the same for every recipient.

Email templates only apply when sending email. The SMTP channel loads an email template into memory only once and reuses the template when appropriate.

Manage templates

To manage email templates, open the SMTP channel properties in the Auron Omni Manager.

1. Click on Channels in the left treeview of the manager
2. Click on the edit button next to your SMTP channel.
3. Click on the last tab of the SMTP channel (Email Templates)

Edit SMTP channel – Email templates

This page shows all templates that are available to all SMTP channels. Changing a template on one SMTP channel changes the templates for all SMTP channels.

You can create placeholders for changing values by entering text in all capitals and surrounding the text by percent signs. Writing %NAME% for instance will be a placeholder for a changing value.

Using templates

Use email templates from anywhere in Auron Omni by simply formatting your email message plain text body in a certain way.

Campaign manager – Using email template

For example an email with a plain text body like this:

TEMPLATE=NEW_TEMPLATE1;NAME=Frank

Refers to NEW_TEMPLATE1 and specifies the value Frank for the name placeholder.

This works in every email dialog as well as from the API directly.

You can use it from the Campaign manager or bulk wizard as well. In that case you can set the placeholder values to placeholders that refer to fields in your data source.