How can we help?

Route outgoing messages


Use routing rules to specify general rules for outgoing messages. To see the routing rules:

  1. Launch the SMS Server Manager application from the Start menu.
  2. Open the Configurations folder and click on Routing.
View routing rules

View routing rules

In this window routing rules can be individually enabled, disabled or edited. To add routing rules click on ‘New Route’.

The SMS Server processes routing rules in order. Click on ‘Edit Routing Order’ to change the routing order.

Edit routing rule

Edit routing rule

The routing rules is specified using a condition, which is a SQL expression and a target channel. The condition determines which messages are routed and the target channel determines where the messages are route to.

Any messages that are not catched by a routing rule are routed round-robin over any channel that can handle the outgoing message type.