WhatsApp groups with the SMS Server

Auron Software

Did you know how easy it is to send messages to WhatsApp groups with the Auron SMS Server? In this article, we’ll dive deeper into the how and why of WhatsApp integration.

As of this writing, WhatsApp is the dominant messaging platform for business messaging, so it makes sense to integrate with it. However, setting up an integration with your business can be challenging. With the Auron SMS Server and the WhatsMate platform, you can set up a simple test case in minutes!

Why send to a WhatsApp group?

WhatsApp is the go-to platform for delivering targeted, real-time messages. Here are some practical use cases where WhatsApp group integration makes sense:

1. Operational alerts
When it’s critical to stay on top of your production, you’ll want to set up a WhatsApp group for your support team. Many of our customers use real-time messaging to receive alerts from their machine or server infrastructure. With a single message to your WhatsApp group of specialists, you can ensure business continuity.

2. Steamlined customer support
If you already have a WhatsApp business account, you may organize customers into groups based on region, for example. This is effective because it’s a great way to provide immediate updates and notifications to a group of customers when it matters.

3. Events and announcements
Some groups are temporary but still invaluable. If you’re organizing an event and want to keep track of what everyone is doing, for instance, during a festival or a webinar, it makes sense to have a single point of communication where you can guide members on what is happening or where they need to be.

4. Boost marketing campaigns
Marketing your product greatly benefits from having a strong community and an accessible brand. You don’t need to add all your leads, but you could organize giveaways or set up a VIP group for your most loyal customers to offer weekly deals and discounts.

How does WhatsMate integrate with the Auron SMS Server?

WhatsMate provides an HTTP-based API for sending messages to WhatsApp and Telegram groups or individuals, and the Auron SMS Server provides an HTTP channel.

For example, to send a message to a WhatsApp group using WhatsMate, you need the following URL:

POST https://api.whatsmate.net/v3/whatsapp/group/text/message/{instance_number}

The instance number is a number you’ll receive from WhatsMate. You can then send the following JSON payload to send a message:

{ "group_name": "%TOADDRESS%", "group_admin": "%FROMADDRESS%", "message": "%BODY%"}

You can do this in the Auron SMS Server by creating a new HTTP SMS channel.

Setup WhatsMate URL and post in the Auron SMS Server
Setup WhatsMate URL and post in the Auron SMS Server

On the next page of the wizard, you can set up your client ID and secret as provided by WhatsMate.

Setup WhatsMate authentication in the Auron SMS Server

Finally, parse the response from WhatsMate to confirm if the message was sent and to receive an ID from the WhatsMate service.

And that’s all you need to do to start sending messages to WhatsApp groups with the Auron SMS Server!

Get started today

You can set all of this up yourself today in just a couple of steps:

  1. Download the Auron SMS Server from the download page to start a fully functional 30-day trial
  2. Start a trial with WhatsMate.
  3. Setup your HTTP SMS channel.

If you need any help setting things up or if you have any other questions you can always contact us.